AltaPointe Health Systems - BayView Employee Assistance Program

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AltaPointe's comprehensive, behavioral healthcare system promotes the wellness and recovery of people living with mental illness, substance abuse and intellectual disability disorders and issues. Our continuum includes inpatient (hospital), outpatient and residential psychiatric and behavioral services for children, adolescents, adults and senior adults residing primarily in Mobile and Washington counties of south Alabama.

Bayview Professional Associates
501 Bishop Ln N
Mobile AL 36608-5821
Tel: 251 450-2250; 800 446-5451

What is BayView Employee Assistance Program?

BayView EAP is a counseling service provided as a benefit for employees and their eligible dependents who may be experiencing personal or work place problems. Everyone has problems from time to time. Usually, we work them out, but sometimes problems persist becoming serious enough to affect us both off and on the job. At such times, an EAP counselor may be able to help.

Who is eligible for EAP services?

Any employee of a company that has contracted with BayView EAP to provide confidential, professional counseling services for its employees and their families.

Why Does Your Employer Offer an EAP?

First, it is smart business. If you are doing well and day-to-day problems are not a distraction, you are more likely to be alert, motivated and concentrating on your job. Second, it costs more to hire and train a new employee than it does to help and keep a current employee. And, third, any company that has an EAP contract through BayView cares about their employees. It’s that simple.

EAP offers counseling for problems related to:
* Emotional
* Stress
* Family
* Marital
* Financial
* Substance Abuse
* Legal
* Work Place
* Elder Care

EAP FAQ
You can reach the BayView Professional Associates by calling (251) 450.2250 or at any time.

What Problems Does EAP Handle?
The EAP handles a wide range of problems. These include problems related to:

What other services are available?
* Consultation
* Referrals
* Noon-hour Seminars
* Orientation sessions for employees and supervisors

What is an EAP counselor?
EAP counselors have the education, knowledge and skills gained through special training to handle sensitive issues. They are experienced in helping employees and their eligible dependents resolve their personal problems that may negatively affect job performance.

Will the counselor keep my problem confidential?

Yes. We require our counselors and staff to maintain confidentiality and guarantee this to all employees. Every counselor abides by this regulation. Only if you submit a request support by written permission will information be shared.

What if the EAP cannot provide the help I need?

When appropriate, counselors may refer individuals to professionals or organizations in the community who can help. EAP counselors typically are experienced in dealing with problems in substance abuse, behavioral health, relationships, work place and numerous social, financial and legal situations.

Will my job be at risk because I seek help from the EAP?

No. Your utilization of EAP services will in no way jeopardize job security and promotional opportunities.

How much will EAP services cost?

Zero. In fact, when you need you are encouraged to use EAP services whenever you need help or information to help you manage your job or family responsibilities. EAP counseling is available for problems that can be resolved in a short time. You may receive up to six sessions per problem episode. Referrals are made for problems requiring more time.

When can I schedule an appointment?

You may schedule an appointment during the regular workday. Some evening times are available upon request.